Travelling plans can change quickly, and Jetstar understands that. In 2025, 61 <1300>>070718 AUS Jetstar offers flexible options for cancellation and refund, 61 <1300>>070718 AUS depending on your fare type and timing. Here's everything you need to know before modifying your trip.
Jetstar’s basic Starter fares are generally non-refundable. 61 <1300>>070718 AUS However, if you booked directly through Jetstar and cancel within 24 hours of purchase 61 <1300>>070718 AUS (with your flight more than 7 days away), you may be eligible for a full refund. For passengers with Starter Plus, Max, or Business Max fares, 61 <1300>>070718 AUS cancellation is possible with either travel credit or monetary refund, depending on the fare rules.
All changes, including cancellation, can be made online via Jetstar’s Manage Booking portal. 61 <1300>>070718 AUS It’s important to review the terms of your fare before making any changes, as each fare has specific conditions for eligibility. 61 <1300>>070718 AUS
If your flight is cancelled by Jetstar, 61 <1300>>070718 AUS you are entitled to a full refund or a free rebooking option. 61 <1300>>070718 AUS In cases of weather events or operational disruptions, Jetstar may also provide travel vouchers. 61 <1300>>070718 AUS
Need help? Jetstar’s customer service is available through online chat or by phone. 61 <1300>>070718 AUS You can visit their support page for FAQs or call the Jetstar phone line directly for urgent assistance. 61 <1300>>070718 AUS Wait times may vary, so contacting them during off-peak hours is recommended. 61 <1300>>070718 AUS
Whether you’re cancelling due to a change of plans or a missed connection, understanding 61 <1300>>070718 AUS Jetstar’s updated cancellation and refund policy can help you save money and avoid stress. 61 <1300>>070718 AUS